Terms and Conditions
Last Updated: 2nd August 2025
Welcome to MY GROCERY MART (“we”, “us”, or “our”).
By using our website https://www.mygrocerymart.in or our mobile application (collectively, the “Service”), you agree to be bound by these Terms and Conditions. Please read them carefully before accessing or using our services.
1. Acceptance of Terms
By accessing our site or app, you confirm that you are at least 18 years old, or using the Service under the supervision of a parent or guardian.
If you disagree with any part of these Terms, please do not use our website or mobile app.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
Your content (except payment details) may be transmitted unencrypted over various networks. Payment information is always encrypted during transfer.
You agree not to reproduce, copy, sell, or exploit any portion of the Service without our express written consent.
3. Accuracy, Completeness, and Timeliness of Information
We strive to provide accurate information but do not guarantee that all product descriptions, pricing, or stock details are error-free.
We may correct any inaccuracies without prior notice.
4. Modifications to the Service and Prices
Prices and product availability are subject to change without notice.
We shall not be liable for any modification, suspension, or discontinuation of products or services.
5. Products and Services
Certain products or services may be available exclusively online or through the mobile app.
Colors and images of products are displayed as accurately as possible, but actual product appearance may vary.
We reserve the right to limit sales or quantities per customer or region.
6. Accuracy of Billing and Account Information
You agree to provide current and accurate purchase, billing, and contact information for all transactions.
We reserve the right to cancel orders if inaccurate information is provided or fraud is suspected.
7. Optional Third-Party Tools
We may provide access to third-party tools and integrations (e.g., payment gateways, delivery partners) which we do not control.
Use of these tools is entirely at your own risk, and you should review their respective terms and policies.
8. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their content, policies, or practices.
Please review their terms before engaging in any transaction.
9. User Comments and Submissions
Any feedback, ideas, or comments submitted to us may be used by MY GROCERY MART without restriction or obligation.
We may remove content that is unlawful, abusive, or violates any third-party rights.
10. Personal Information
Your submission of personal data is governed by our Privacy Policy.
By using our services, you consent to the collection and use of your data as described there.
11. User Data & App Usage (Google Play Compliance)
We collect and use customer data solely to provide and improve our services.
We do not sell, rent, or misuse any user data collected via the website or mobile app.
Users may request data deletion, correction, or access at any time by contacting mygrocerymart.in@gmail.com.
Our mobile app complies with Google Play’s User Data, Data Safety, and Privacy policies.
12. Content Responsibility & Compliance
All listings, content, and materials displayed on MY GROCERY MART comply with applicable laws and do not promote restricted or harmful items.
We strictly prohibit the listing or promotion of:
Adult or sexual content
Tobacco, alcohol, or narcotic substances
Weapons or dangerous items
Misleading health or medical claims
If any such content appears by mistake, please contact us immediately for removal.
13. Prohibited Uses
You agree not to use our services for unlawful activities, including:
Uploading viruses, harmful code, or fraudulent content
Collecting others’ personal information without consent
Engaging in spam, phishing, or scraping activities
Posting defamatory, discriminatory, or obscene content
Violation of these terms may lead to account termination.
14. Disclaimer of Warranties; Limitation of Liability
All products and services are provided “as is” and “as available.”
We make no warranties, expressed or implied, and shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our Service.
15. Indemnification
You agree to indemnify and hold harmless MY GROCERY MART, its employees, affiliates, and partners against any claims arising from your misuse of the Service or violation of these Terms.
16. Dispute Resolution
In case of any disputes or complaints, please contact us first at mygrocerymart.in@gmail.com or +91 9297666768.
We aim to resolve all matters amicably through communication before legal action is considered.
17. Termination
We reserve the right to suspend or terminate access to our Service if you violate these Terms.
All obligations incurred prior to termination shall survive termination.
18. Mobile Application
Our mobile application follows the same policies, data handling practices, and terms as our website.
All app updates, permissions, and data use comply with Google Play Developer Policies.
19. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Andhra Pradesh, India.
20. Contact Information
For any queries regarding these Terms or our policies, contact us:
📧 mygrocerymart.in@gmail.com
📞 +91 9297666768