Shipping Policy

Overview

Thank you for shopping with MY GROCERY MART!
We are committed to providing you with a seamless shopping experience — from placing your order to receiving your groceries safely and on time.

This Shipping Policy outlines our shipping methods, delivery timelines, and procedures for handling shipping-related issues.

Shipping Methods

We offer the following delivery options for your convenience:

Standard Shipping: Delivery within 2 business days.

Express Shipping: Delivery within 1 business day.

Overnight Shipping: Next-day delivery for eligible orders placed before the daily cut-off time.

Shipping costs are calculated automatically at checkout based on your location, order weight, and size.
We also offer Free Shipping on orders above ₹500.

Order Processing Time

All confirmed orders are typically processed within 1 business day (excluding weekends and public holidays).

Once your order is dispatched, you will receive a shipping confirmation email or SMS containing your tracking number and courier details to monitor your shipment in real time.

Delivery Times

Estimated delivery times may vary depending on your location and the selected shipping method.
Please allow additional time for deliveries during peak seasons, festivals, or extreme weather conditions.

If there are any unexpected delays, our customer service team will inform you promptly.

Delivery Coverage

Currently, we offer delivery within India.
We do not provide international shipping at this time.
For bulk or custom orders outside our service area, please contact us for special arrangements.