Privacy Policy
Last Updated: 22 August 2026
This Privacy Policy explains how Vipanih Uss Marke (“we,” “us,” or “our”) collects, uses, stores, and protects information when you use the My Grocery Mart mobile application (“App”) and the related website https://www.mygrocerymart.in (“Website”).
By using the My Grocery Mart App, you agree to the practices described in this Privacy Policy.
1. About My Grocery Mart
My Grocery Mart is a mobile application that allows users to browse grocery products, view product information, place orders, make payments, and manage their orders and account.
The My Grocery Mart App is operated by:
Developer/Company Name: Vipanih Uss Marke
Application Name: My Grocery Mart
Website: https://www.mygrocerymart.in
Privacy Policy: https://www.mygrocerymart.in/privacy-policy
2. Information We Collect
Depending on how you use the App, we may collect the following information:
Personal Information
When you create an account or place an order, we may collect:
Name
Mobile number
Email address
Delivery address
Billing information
Order details
Account information
Device and Technical Information
When you use the App, we may automatically receive certain technical information, such as:
Device type and model
Operating system
App version
IP address
Device identifiers, where applicable
Crash and diagnostic information
General usage information
This information may be used to maintain, secure, and improve the App.
Location Information
The App may request access to location information if it is required for features such as identifying or confirming a delivery location.
We will request permission before accessing location information where required by the operating system.
You can control location permissions through your device settings.
3. How We Use Your Information
We may use the information collected through the App to:
Create and manage your account
Process and fulfill orders
Deliver products to your provided address
Process payments
Send order confirmations and updates
Provide customer support
Respond to your questions and requests
Improve our products and services
Maintain and improve the App
Detect and prevent fraud, abuse, or unauthorized activity
Troubleshoot technical problems
Comply with applicable laws and legal obligations
4. Payments
Payments may be processed through third-party payment service providers.
We do not necessarily store your complete debit card, credit card, UPI, or banking credentials on our servers. Payment information may be processed directly by the applicable payment service provider according to its privacy policy and terms.
5. Sharing of Information
We do not sell your personal information.
We may share information with trusted third-party service providers when necessary to provide our services, including:
Payment service providers
Delivery and logistics partners
Hosting and infrastructure providers
Analytics and technical service providers
Customer support/service providers
These service providers may process information only as necessary to provide their services to us.
We may also disclose information when required by law, legal process, government authorities, or when necessary to protect our rights, users, or the security of our services.
6. Order and Delivery Information
When you place an order through My Grocery Mart, information such as your name, mobile number, delivery address, and order details may be shared with relevant delivery or logistics partners when necessary to fulfill and deliver your order.
7. Notifications
The App may send notifications relating to:
Order confirmation
Order status
Delivery updates
Payment status
Account-related information
Important service announcements
You can manage notification permissions through your device settings where supported.
8. Data Security
We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
Provide our services
Maintain your account
Complete transactions
Resolve disputes
Maintain business and transaction records
Comply with legal and regulatory requirements
When information is no longer required, we may delete or anonymize it in accordance with applicable laws.
10. Account and Data Deletion
You may request deletion of your account and associated personal information by contacting us using the contact details provided below.
Some information may need to be retained where required by law, for legitimate business purposes, fraud prevention, dispute resolution, or financial/accounting requirements.
11. Children's Privacy
The My Grocery Mart App is not intended to knowingly collect personal information from children in violation of applicable laws.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.
12. Third-Party Services
The App may use third-party services for functions such as payment processing, delivery, hosting, analytics, security, or technical support.
These third-party providers may process information according to their own privacy policies.
We encourage users to review the privacy policies of third-party services where applicable.
13. Cookies and Similar Technologies
Our Website may use cookies or similar technologies to provide essential functionality, improve user experience, understand website usage, and maintain security.
You can manage cookie preferences through your browser settings where applicable.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
Any updated version will be posted on this page with a revised “Last Updated” date.
We encourage you to review this Privacy Policy periodically.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
App Name: My Grocery Mart
Developer/Company: Vipanih Uss Marke
Website: https://www.mygrocerymart.in
Email: mygrocerymart.in@gmail.com